It was a couple years ago that I read of Canadian indie
rock band Arcade Fire’s approach to launching their album and
stumbling across the article again, I feel it’s worth another look at what businesses
can learn and benefit from a more guerrilla tact to marketing and
advertising. Indie rock bands are not often thought to be the fodder of
Bloomberg
Business Week articles, but such is the case with the
Canadian natives in Arcade Fire. The band, in the process of preparing to
release its latest record -- a double-disc project titled Reflektor –
was hailed “experts of guerilla marketing craft.”
Arcade Fire isn’t exactly the type of band that needs an
aggressive and mysterious street marketing plan to be successful. After all,
the band, who arrived on the scene with 2004’s critically-beloved Funeral and
won a surprise Grammy for Album of the Year with 2010’s The Suburbs, is
arguably the biggest and most buzzworthy band in the so-called “indie rock” scene.
Indeed, the members of
Arcade Fire, which include husband-and-wife vocalists Win Butler and Régine
Chassagne, as well as a seemingly ever-shifting group of versatile
instrumentalists, could easily have rested on its laurels and depended on the
success of their previous album and the marketing sweep of their record
label—North Carolina’s Merge Records—to help the upcoming Reflektor toward
a hopeful (and highly likely) number one berth atop the Billboard
charts. Instead, Arcade Fire took
to a marketing route for this album that was anything but run-of-the-mill,
using an inspired set of guerilla marketing tactics other bands and record
labels—or even major businesses outside of the entertainment industry—could
learn a little something from.
Arcade Fire’s innovative
marketing campaign began suddenly and unexpectedly in July 2013, when one of
the band’s Twitter followers sent them a tweet with the simplistic words of
“you’re my favorite.” The band responded to the compliment with a tweet of
their own, thanking the fan for his support and then tossing off a seemingly
nonchalant comment that would function as the band’s announcement of their
return: “Our new album will be out on October 29th.”
From there, the marketing
campaign for Reflektor was executed largely from the shadows and almost
entirely at the street level. Sidewalk chalk and mysterious posters gave way to
secret shows, with small pieces of information gradually making their way to
the press. First, the title was unveiled through the cryptographic symbol that
the band continuously emblazoned on their posters or in their chalking
campaigns; later, pre-order bundles on the band’s website revealed that the new
record would be a double-album release; and eventually, song titles and
lengths—most of them long—were revealed on iTunes and other digital music
vendors.
There was also a
single—the dance-oriented title track, which “leaked” to YouTube and began
collecting buzz before the band even mentioned that iconic glam rock superstar
David Bowie had contributed back-up vocals—as well as advance listening parties
and reviews from major music publications that only fed the flames further. A
euphoric write-up of the new album was published on Rolling Stone’s website
a month prior to the album’s release, with the writer, veteran music journalist
David Fricke, calling Reflektor “the best album Arcade Fire have ever
made.”
The band’s marketing
campaign managed to generate a huge amount of attention and anticipation for
their new album, even though they have never had much of a presence on
mainstream pop music radio.
So what’s the big takeaway?
The most ingenious part of the campaign for Reflektor
is that Arcade Fire managed to maintain the mystery of guerilla marketing forms
while still sticking to the same advertising calendar that most major music
releases follow. The band released a radio single, but did so in an unorthodox
way; they also sent out promotional advances to key music publications to stir
up anticipation, but have thus far done so without the album leaking to the
public ahead of its highly-publicized release date.
Arcade Fire appeared on Saturday Night Live, taking
over NBC’s late-night programming slot for a half hour after the popular sketch
TV show’s 39th season premiere to unveil a batch of news songs. However, even
the SNL concert special was far from commonplace. The special, which was
directed by filmmaker Roman Coppola and which featured cameos from the likes of
Ben Stiller, James Franco, Bill Hader, Zach Galifianakis, and U2 front man
Bono—as well as pseudo “host” work from Michael Cera, a fellow
Canadian—balanced oddball comedy and a near-nightmarish visual aesthetic with
the obviously-promotional premiere of several new songs from Arcade Fire’s new
album.
The whole marketing
campaign ultimately boils down to one thing: Arcade Fire was able to keep their
album in the public eye without resorting to invasive advertising. Instead of
irritating pop-up web browser ads or repetitive television commercials, the
band has built up a perfect storm of anticipation for Reflektor by
disguising their true motives—ostensibly, to sell their product—in layers of
performance art, self-mockery, and shadowy guerilla marketing. The band managed
to forge a calculated marketing path while simultaneously making the whole
thing look like an accidental mess, and that same kind of guerilla marketing
model could be a refreshing substitute for the more in-your-face advertising
strategies that most businesses use today.
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