As any entrepreneur and business owner knows, digital and online
marketing is absolutely vital to today’s business marketing success. From
social media sites to search engine traffic, businesses everywhere are
acquainted with the benefits and results that can be reaped from pouring
marketing resources into their digital presence.
Here’s how you can get started developing a popular and successful
digital brand in 3 key steps:
1. Offer Audiences a Unique Product
Whatever product or service a company offers to its customers should
fulfill a niche in both the market and in their customers’ lives. The best new
products and services offer customers information, entertainment, or some other
commodity that cannot be easily found elsewhere.
The more singular and unique this offering is, the more valuable it will
be to customers. The more valuable it is to customers, the easier it is for
brand loyalty to be fostered. And the more loyalty customers feel to the
company’s brand, the more they will keep coming back to do business with that
company.
2. Give Audiences a Sense of
Belonging to a Community
Through this organic fostering of customer loyalty and product
connection, businesses can grow their digital brands into fully realized
digital communities. Those businesses that foster their digital brands with an
eye toward developing an audience community often find that their subsequent
success improves.
People naturally want to belong to groups and communities of some sort
and will gravitate toward forming these groups around shared interests and experiences.
By replicating this sense of shared experience through getting customers
legitimately interested in their services or products, businesses do themselves
and their customers a favor. Audiences get a sense of personal belonging,
whatever the scale, to an online community, and in turn will often promote the
brand with authentic zeal of their own initiative.
3. Encourage Individuals to
Participate in This Community
Of course, a major part of any community is the ability of individuals
within the community to get involved in it. Online communities centered on
digital brands are no different. To get the most out of their digital brand
loyalty, companies should not approach their customer bases as authorities
giving a lecture. Instead, businesses find more brand success when they can
start discussions centered on those brands and encourage audiences to
participate in the discussions.
Many companies can easily achieve this community participation by
actively engaging their customers themselves. Share ideas with customer
communities and ask for feedback, or even asking the community for their own
ideas. By showing an interest in what customers have to say and attributing
input appropriately, businesses can get their brands to grow themselves.
The Impact of Social Media to Online Business Marketing
When it comes to digital brand building and online marketing, the importance of social media cannot be overlooked. Any business that does not have a social media presence runs the risk of not looking like an active or even legitimate business to potential customers and investors alike.
Companies need to give adequate thought as to what their goals with social media marketing campaigns are and how to evaluate success. What the company is trying to achieve, and in which avenues they are pursuing this achievement, will determine the type of posts that they should make, how to effectively engage the community and who should be in charge of the campaign as a whole.
Simply spreading a company evenly across every social media platform available will not be effective and efficient. Instead, businesses need to first focus on those platforms that are the biggest and most obvious such as Facebook, LinkedIn, Twitter, and so on. From here, businesses can get selective on what platforms they use based on the audience that they are trying to reach and the results that they see from each platform.
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